REPEAT PRESCRIPTIONS

For the housebound and those unable to send in their repeat slips, requests can be taken on (01953) 605560.

The telephone lines are answered by our staff between 8.00am and 6.00pm Monday to Friday inclusive.

Alternatively, to use our on-line ordering service contact the surgery for a username and password then access our on-line facilities by clicking here. 

A FULL GUIDE TO YOUR REPEAT MEDICATION

A repeat presciption is an item of medication that your GP allows you to re-order each month without a consultation being necessary. This item appears on your ‘repeat list’. Please ask at the prescriptions desk if you would like a copy of your list or are unsure what this is.

You can order your repeat medication in person at the prescription desk in the surgery, by telephone, post or fax. There is a ‘letterbox’ at the prescription desk where repeat requests can be dropped in and prepared for collection later.

Any item that is not on your repeat list can be requested from the GP, however they may request that you either telephone or attend an appointment to discuss this further.

Please try to give 48 hours notice between ordering your medication and collecting it. Please do not expect your request to be dealt with immediately as we have over 5000 prescription requests every week to process.

We can arrange for items on repeat to be available from 1pm with ourselves if ordered before 11am the same day.

You can collect your order from Boots Pharmacy at the surgery or Co-op Pharmacy in the town centre. If you wish for your prescription to be sent to either of these chemists, please indicate every time by marking your slip with a 'B' for Boots or a 'C' for the Co-op. Alternatively, you are welcome to collect the prescription from the prescription desk and take it to another pharmacy of your choice. If you find it difficult to attend the surgery, your prescription can be posted to you when we are provided with a Stamp Addressed Envelope.

We have the regular holidays at Christmas, Easter and Bank Holiday Mondays, please do not panic over these periods but if you know that your medication is coming to an end, please remember to order slightly earlier to allow for this.

Supplying a month’s (28 days) worth of medication at a time is a requirement set out by the Primary Care Trust (PCT) and the NHS.

Certain medication requires you to have regular blood pressure checks, blood tests or to attend specialist clinics. You will see on your repeat list how many repeats you have left by the number down the right hand column, (please see example below). When this figure reaches 0 you will need to make an appointment before your next order.

If your medication is reviewed by a hospital consultant or clinic, please request that all test results are forwarded to your GP so we are not required to duplicate tests.

All medications require at least an annual review, even if you have not used all your authorised repeats from your GP.

Prescription administration staff are unable to change or review your medication, they are also unable to issue medication not signed/authorised by a GP

If you have any concerns or wish to discuss the service please contact our Prescriptions Manager, Ian Websdale (RegPharmTech) on 01953 605560

 THE REPEAT SLIP EXPLAINED